Yes, free with no account required. Generate professional responses to patient reviews for clinics and healthcare providers instantly. Free users have a daily limit; Pro users get unlimited access.

Enter the review content, rating, and any specific concerns raised. The AI generates a HIPAA-conscious response that thanks the reviewer, addresses concerns professionally without confirming or denying patient status, and invites offline resolution — maintaining your reputation while protecting patient privacy.

Never confirm the reviewer is a patient (HIPAA violation risk). Acknowledge the concern generally ('We take all feedback seriously'), invite them to contact your office directly to resolve the issue, and include your phone number or patient relations contact. Never include clinical details in a public response. Responding to negative reviews within 24 hours reduces the reputation damage by 60% compared to not responding.

Yes. Google's local search algorithm considers review response rate and recency as local SEO signals. Clinics that respond to 100% of reviews (both positive and negative) rank higher in Google Maps results than those that don't respond. Even a brief 'Thank you for choosing [Clinic Name]' response to a positive review signals to Google that the business is active and engaged.