Yes, completely free with no sign-up. Generate a clear and professional refund policy instantly. Free users have a daily limit; Pro users get unlimited access.

Enter your business type (e-commerce, SaaS, service, digital products), refund window, conditions for refunds, and any exclusions. The AI generates a complete refund policy covering eligibility, process, timelines, partial refunds, non-refundable items, and how to contact you — in plain language your customers can understand.

A complete refund policy covers: the time window for refund requests (e.g., 30 days), conditions required (unopened, unused, with receipt), how to initiate a return, processing timeline (how many business days), what form the refund takes (original payment method, store credit), and any non-refundable categories (digital downloads, personalized items). This generator includes all six elements automatically.

Yes, and they require special wording. EU law grants consumers a 14-day cooling-off period on digital goods — unless the consumer explicitly waives this right before accessing the product. For SaaS, pro-rated refunds for unused time are standard. For one-time digital downloads, 'no refunds once downloaded' is enforceable if disclosed at checkout. This generator handles all digital product scenarios.